| AGM |
annual general meeting |
| AI |
artificial intelligence |
| ARPU |
average revenue per user |
| B2B |
business to business |
| B-BBEE |
broad-based black economic empowerment |
| CEO |
chief executive officer |
| CFO |
chief financial officer |
| Companies Act |
Companies Act, No 71 of 2008 (as amended) |
| CSAT |
customer satisfaction score |
| CSI |
corporate social investment |
| DTH |
direct to home (television) |
| DTT |
digital terrestrial television |
| ESG |
environmental, social and governance |
| EY |
Ernst & Young |
| FIRS |
Federal Inland Revenue Service |
| FTA |
free to air (television) |
| FY22 |
the financial year from 1 April 2021 to 31 March 2022 |
| FY23 |
the financial year from 1 April 2022 to 31 March 2023 |
| FY24 |
the financial year from 1 April 2023 to 31 March 2024 |
| FY25 |
the financial year from 1 April 2024 to 31 March 2025 |
| GDP |
gross domestic product |
| GDPR |
General Data Protection Regulation |
| ICASA |
Independent Communications Authority of South Africa |
| ICT |
information and communications technology |
| IFRS |
The International Financial Reporting Standards |
| IT |
Information technology |
| I&T |
Information and Technology |
| JSE |
Johannesburg Stock Exchange (as distinct from the JSE Limited) |
| King IV |
King Report on Corporate Governance™ for South Africa, 2016 |
| LED |
light-emitting diode |
| MOI |
memorandum of incorporation |
| MTF |
MultiChoice Talent Factory |
| MultiChoice South Africa |
MultiChoice South Africa Holdings Proprietary Limited and its subsidiaries |
| MultiChoice, the MultiChoice
Group or the group |
MultiChoice Group Limited and its subsidiaries |
| Naspers |
Naspers Group Limited |
| OTT |
over the top (video media services) |
| Phuthuma Nathi |
Phuthuma Nathi Investments (RF) Limited (MultiChoice SA's BBBEE share
scheme) |
| POPIA |
Protection of Personal Information Act, No 4 of 2013 |
| PwC |
PricewaterhouseCoopers Inc |
| SENS |
Stock Exchange News Service |
| SVOD |
subscription video on demand |
| TV |
television |
| Ultra-HD |
Ultra-high definition (technically different from, but conflated with, 4K) |
| UI and UX |
user interface and user experience |
| US |
United States |
| USSD |
Unstructured supplementary service data |
| USD |
United States dollar |
| VAT |
Value Added Tax |
| VOD |
video on demand |
| YES |
Youth Employment Services |
| YoY |
year on year |
| ZAR |
South African rand |
