INTEGRATED ANNUAL REPORT FOR MULTICHOICE SOUTH AFRICA HOLDINGS (PTY) LTD AND PHUTHUMA NATHI INVESTMENTS (RF) LTD

OUR PEOPLE w w Our leadership teams are diverse and proudly representative with 51% of management being black, 88% of the organisation comprising black talent, and 57% women w w Launched the #weseeyou campaign to facilitate recognition and collaboration w w Achieved 81% employee advocacy for our brands w w Spent more than R105m on skills development, 84% of skills development spent on developing black talent, with more than 45% invested in growing female talent Overview MultiChoice South Africa seeks to inspire South Africans by providing access to superior content and entertainment. Attracting and retaining the right people to achieve this goal is a key aspect of our strategy. We are passionate about creating a workplace where people are engaged and inspired, where they are able to develop and refine their skills, and where they can push the boundaries of innovation. Leading organisations start with winning cultures – we must therefore consistently strive to nurture an enabling environment so that our people can create the best solutions for our customers. In recent years, we embarked on a ‘future fit’ transformation with the aim of revisiting our operating model and aligning our organisational structures to deliver on our strategy. This initiative enhanced our performance by increasing internal collaboration and improving proximity to the customer, building shared ways of working, and renewing and redeploying talent. It also enabled us to strengthen our investment in key areas such as digital content production, data science, AI and cloud platforms. We actively seek to improve our people platforms and ways of working to ensure we attract and retain only the finest talent. Our human resources teams are committed to enriching the employee experience, facilitating leadership engagement with the organisation, and supporting innovation. 4 089 fulltime permanent employees R8.4m bursary spend R105m skills development spend R2.9bn investment in wages and salaries, excluding payroll taxes 41 MultiChoice South Africa Holdings Proprietary Limited integrated annual report 2019 OUR PERFORMANCE