INTEGRATED ANNUAL REPORT FOR MULTICHOICE SOUTH AFRICA HOLDINGS (PTY) LTD AND PHUTHUMA NATHI INVESTMENTS (RF) LTD

Safety, health and wellbeing It is our priority to ensure a safe and healthy working environment for all our employees. We recognise the link between the health and wellbeing of our people, and our business success. When employees feel healthy, respected and cared for, we observe increased productivity, authentic engagement, continued innovation and superior customer satisfaction. To facilitate this, we invest in employee benefit programmes and services that have a meaningful impact. We take great care to minimise or eliminate injuries in the workplace, and to ensure our consistent compliance with health and safety regulations. Appropriate medical emergency and disaster-recovery plans are in place at all our offices. Given the nature of our business, our health risks are primarily linked to employee lifestyle diseases, including hypertension, diabetes and stress management. Through annual wellness days and ongoing awareness campaigns, we emphasise the importance of a balanced, healthy lifestyle. In South Africa, our Randburg office has a comprehensive onsite wellness centre accessible to all employees, offering cost-effective, convenient and confidential medical care from an onsite nurse and doctor, as well as a beautician, physiotherapist, dietician and optometrist. Our Cape Town, Durban and Umhlanga offices also have onsite clinics. Membership of our retirement fund is mandatory to ensure our employees plan and save for their retirement. Awareness and education sessions help employees to prepare for life’s eventualities, including retirement, death, disability, dreaded diseases and more. MultiChoice South Africa operates a Montessori nursery school for the children of employees and makes an early-childhood- development subsidy available for children from the ages of three months to six years. Other benefits include a unique lifestyle programme with access to a 24-hour virtual assistant that provides a variety of services, including a 24/7 emergency service and free legal and financial advice. We support a mobile workforce, including online collaboration tools, and video-conferencing facilities to enable employee connection and improved wellness through greater work-life balance, and reducing the strain caused by excessive travel. OUR PEOPLE continued Top and senior management 2018 51% 15% 7% 22% 5% ■ White ■ Indian ■ Coloured ■ African ■ Foreign nationals Top and senior management 2019 42% 19% 7% 25% 8% ■ African ■ Indian ■ Coloured ■ White ■ Foreign nationals 45 MultiChoice South Africa Holdings Proprietary Limited integrated annual report 2019 OUR PERFORMANCE