INTEGRATED ANNUAL REPORT FOR MULTICHOICE SOUTH AFRICA HOLDINGS (PTY) LTD AND PHUTHUMA NATHI INVESTMENTS (RF) LTD

GOVERNANCE AND ACCOUNTABILITY Non-audit services The group’s policy on services provided by the independent external auditor provides guidelines on dealing with audit, audit-related, tax and other non-audit services that may be provided by the independent external auditor. It also sets out services that may not be performed by the independent external auditor. The audit committee oversees non-audit services performed by the external auditor. Information and technology governance Information and technology (I&T) governance is integrated in the operations and risk management processes of our businesses. Management of each subsidiary/business unit is responsible for ensuring effective processes for I&T governance are in place. Internal audit provides assurance to management and the audit committee on the effectiveness of these processes. A technology governance forum has been constituted and is functional, with oversight of: w w information security w w software acquisition w w business continuity management and recovery, and w w data governance. Management is required to submit an annual written report to the risk committee on the extent of which it has implemented the charter. Key focus areas for FY2020 are to continue to: w w enhance reporting on information and technology governance, and w w review data-privacy processes and procedures. 71 MultiChoice South Africa Holdings Proprietary Limited integrated annual report 2019