INTEGRATED ANNUAL REPORT FOR MULTICHOICE SOUTH AFRICA HOLDINGS (PTY) LTD AND PHUTHUMA NATHI INVESTMENTS 2 (RF) LTD

OUR PERFORMANCE OUR OPERATIONS continued and DStv Now) and executing on our strategic objective to be the leading online viewing destination in Africa. During FY2019, we strengthened our OTT catalogue through closer partnership with our traditional pay-TV business, and the introduction of more first-run exclusive-to-Showmax titles such as The Girl from St Agnes . Our online platforms are gaining traction and during the year we doubled the number of monthly active subscribers across our online offerings. DStv Now, BoxOffice and connected Exploras The DStv Now service is available to all DTH subscribers across subscription tiers, allowing customers access to channels and content at no extra cost on a variety of devices. The service includes a free tier available to anyone with an internet connection, regardless of whether they are a subscriber or not, and saw excellent uptake and engagement during the year. The service is focused on improving personalisation and recommendations for customers. To achieve that, we have made significant improvements to help customers find content quickly. We also extended our DStv Now service to new platforms such as Samsung, LG and HiSense smart TVs, allowing customers to enjoy the OTT experience on the big screen at home. We made essential improvements to the Android TV app, built a DStv Now app for the 36  MultiChoice South Africa Holdings Proprietary Limited integrated annual report 2019