INTEGRATED ANNUAL REPORT FOR MULTICHOICE SOUTH AFRICA HOLDINGS (PTY) LTD AND PHUTHUMA NATHI INVESTMENTS (RF) LTD

OUR STAKEHOLDERS continued How we engage our stakeholders Issues raised by stakeholders Our response Shareholders w w Shareholder meetings, including annual general meetings w w Annual reports/interim results/information w w Call centres and social media w w Communications/ updates on website w w Press releases w w Online Q&As and information guides w w Share price and liquidity in PN w w Unlocking shareholder value in PN w w Constitutionality of current BBBEE scheme w w Maintaining dividend yield w w Listing PN on EESE platform w w Impact from Naspers’s unbundling of MultiChoice Group on PN shareholders w w Personal information and identity theft incidents w Awareness campaigns and roadshows to improve awareness w Independent financial advice provided shareholders with a view on BBBEE scheme performance, price determination and scheme restrictions w Extensive Q&A documents published w Review of process followed to verify shareholders’ information such as identity documents w Call centre for PN shareholders 16  MultiChoice South Africa Holdings Proprietary Limited integrated annual report 2019 WHO WE ARE