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MultiChoice Group at a glance
About this report
Our business overview
Our group structure
Our investment case
Our purpose and the values we stand for
Chairman's letter
Creating value
Value creation for our stakeholders and providers of capital
A business model that drives value
Value created by the group
Value created for our customers
Value created for our employees
Value created for our suppliers and partners
Value created for governments and regulators
Value created for shareholders
Value created for society
Sustaining value
Our approach to sustainable value creation
Our external business environment
Material matters
Opportunities and risks
Our strategic priorities
Performance
From the desk of our CEO
General Entertainment
SuperSport
South Africa
Rest of Africa operations
Connected Video operations
Irdeto operations
CFO's performance review
Corporate governance
Our board of directors
Our approach to governance
Entrenching an ethical culture
Delivering good performance
Maintaining our legitimacy
Ensuring effective control
Board committees
Remuneration report
Shareholder information
Share register analysis
Shareholders' diary
Glossary
Administration and corporate information
Forward looking statements

Currently viewing: Maintaining our legitimacy | Next: Ensuring effective control

Maintaining our legitimacy

Legitimacy Icon Legitimacy

The board, assisted by the social and ethics committee, ensures the MultiChoice Group is, and is seen to be, a responsible corporate citizen by considering not only its financial performance, but also the business's impact on the environment and the societies where it operates. The group's purpose, values and strategy are aligned with the principles of responsible corporate citizenship.

Responsible corporate citizenship

The group's businesses manage numerous corporate citizenship initiatives affecting the workplace, economy, society and environment.

These include:

  • BBBEE and employment equity performance for South African subsidiaries
  • Local employment
  • Health and safety laws
  • Employee development opportunities
  • Responsible tax policy
  • Fraud and anti-bribery and anti-corruption initiatives
  • Initiatives to minimise our environmental impact
  • CSI initiatives
  • Privacy and data protection

Ensuring compliance with laws and regulations

The group has a primary listing on the JSE and is subject to the JSE Listings Requirements, the guidelines in King IV and legislation applicable to publicly listed companies in South Africa. The board is responsible for ensuring the group complies with all its statutory requirements. The directors took steps to ensure, to the best of their knowledge, the group's compliance with all these requirements.

The group has a legal compliance programme led by the group legal compliance and ethics officer and segment legal compliance teams with support from external consultants.

The legal compliance programme includes:

  • A legal compliance framework and roadmap, which sets out our legal compliance strategy, goals and objectives. It addresses the requirements of an adequate and fit-for-purpose legal compliance programme and provides for key activities to mitigate identified legal compliance risks.
  • Groupwide policies built on the principles in the code. The revised legal compliance, anti-bribery and anti-corruption, sanctions and competition compliance policies were approved by the board. The anti-money-laundering policy and implementation strategy were updated, and all the compliance activities were performed as per the compliance plan and within the relevant statutory deadlines.

Future focus areas include continuing to raise awareness of the compliance principles, improving the framework based on emerging risks, incorporating feedback from risk assessments and/or monitoring activities and focusing on the implementation of enhanced third-party screening. The group has also acquired software which provides a complete compliance solution with electronic access to regulatory universes, legislation/regulations, compliance checklists, controls, complete audit trails, automated reporting, data analysis and the ability to upload documentary evidence for audit requirements.

Each segment is required to provide a quarterly legal compliance report to the group legal compliance function. This report includes an overview of key compliance risk areas and mitigating measures, key compliance regulatory developments and material compliance incidents and investigations.

The group legal compliance function uses these reports to compile a consolidated report provided to the risk and social and ethics committees.

Assurance on the effectiveness of compliance management is received through a combined assurance model.

These arrangements enable the risk committee and the board to oversee the group's legal compliance holistically in a way that supports good corporate citizenship. Internal audit conducts regular governance reviews of the group legal compliance function to assess its adequacy and effectiveness.

Directors are satisfied that the MultiChoice Group complied and operated in conformity with:

  • The provisions of the Companies Act and any other applicable laws relating to its incorporation
  • The group's MOI and other relevant constitutional documents
Performance and future focus

Our key areas of focus during the reporting period were

  • Revising the legal compliance-related policies, management processes and compliance culture
  • Managing reputational risks
  • Conducting risk-based compliance assessments to identify highest risk areas
  • Implementing enhanced controls to address identified areas of improvement
  • Enhancing reporting and monitoring mechanisms to the social and ethics committee
  • Developing a compliance roles and responsibilities matrix
  • Updating applicable compliance statutes, rules and regulations
  • Coordinating training and awareness campaigns

Going forward, we will focus on

  • Enhancing our compliance frameworks and controls
  • Developing focused awareness campaigns and training interventions
  • Revision of group social media policy
  • Revision of various group policiess
  • Ongoing maturation of the third-party risk management framework
  • Revision of the group whistleblower process, policies and training interventions
Generate your own report
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Generate your own report

You can create your own custom PDF version of the report.

Select your areas of interest from the list below and submit your selection to create a PDF ready for you to download.

MultiChoice Group at a glance
About this report
Our business overview
Our group structure
Our investment case
Our purpose and the values we stand for
Chairman's letter
Creating value
Value creation for our stakeholders and providers of capital
A business model that drives value
Value created by the group
Value created for our customers
Value created for our employees
Value created for our suppliers and partners
Value created for governments and regulators
Value created for shareholders
Value created for society
Sustaining value
Our approach to sustainable value creation
Our external business environment
Material matters
Opportunities and risks
Our strategic priorities
Performance
From the desk of our CEO
General Entertainment
SuperSport
South Africa
Rest of Africa operations
Connected Video operations
Irdeto operations
CFO's performance review
Corporate governance
Our board of directors
Our approach to governance
Entrenching an ethical culture
Delivering good performance
Maintaining our legitimacy
Ensuring effective control
Board committees
Remuneration report
Shareholder information
Share register analysis
Shareholders' diary
Glossary
Administration and corporate information
Forward looking statements