REVIEW
(CONTINUED)
OUR STRATEGIC PRIORITIES
The MultiChoice board determines the overall strategy and is ultimately responsible for overseeing the
group’s performance. Management teams across our businesses implement these strategies, guided
by the group’s code of business ethics and conduct, and our values. Our strategic priorities, outlined
below, enable us to achieve our overall vision.
INPUTS
Our packages
and products
Ò
DStv packages
Ò
Decoders and
hardware
Ò
Technology
Content
Ò
Local
Ò
International
Ò
Produced
External
environment
(Economic,
regulatory and
competition)
Internal
environment
(Culture and
governance)
Satis ed
customers
Ò
Great service
and customer
experience
Doing business
in a responsible
manner
Ò
Corporate social
investment
Ò
Sustainability
OUTCOMES
How we create value for our stakeholders:
1 2People
Ò
Employees
Ò
Suppliers
Ò
Relationships
3 6 4 5 7C
S
MultiChoice South Africa Holdings Proprietary Limited
/
Integrated annual report 2017
17
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