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CONTENTS

MultiChoice South Africa

Holdings Proprietary Limited

OVERVIEW

About this report

2

Statement of directors’ responsibility

3

Our business

4

Our performance at a glance

6

REVIEW

Combined chair and

chief executive’s review

10

Create organic growth and sustain

stakeholder value

16

Our strategic priorities

17

OPERATIONAL REVIEW

•

1 Content

18

•

2 Packages and products

24

•

3 People

28

•

4 Internal environment

34

•

5 External environment

38

•

6 Satis ed customers

40

•

7 Doing business in a

responsible manner

44

Risk management review

52

CORPORATE GOVERNANCE REVIEW

Our approach to governance

56

Our board

58

Remuneration report

65

Report of the audit committee

69

FINANCIAL REVIEW

Report of the independent auditor

73

Summarised consolidated annual

nancial statements

75

YEARS

OF MAGIC

w

MultiChoice South Africa Holdings Proprietary Limited /

Integrated annual report 2017