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24

MultiChoice South Africa Holdings Proprietary Limited

Integrated annual report 2018

Risk management report

(continued)

Our risks in relation to the six capitals

Importance of this capital

to our business

Key risks linked to this capital

Financial

h

MultiChoice is a for-profit company.

We buy goods and services,

provide employment and pay taxes

and invest under our corporate

citizen programmes. Therefore, we

contribute to economic growth,

employment and development

opportunities in the communities

in which we operate

h

Financial reporting, fraud, economic, technology

disruption, broadcasting interruption, IT systems

failure, competition and internal control risks

Manufactured

h

To operate effectively we require

offices, contact centres, distribution

networks, vehicles, inventory, public

infrastructure and specialised

equipment and technologies

h

Dated equipment, damage, equipment/vehicle

failure/breakdown/unavailability (including

technology, system and infrastructure failures

such as satellite failures)

h

Excessive write-offs or weaknesses of fixed assets

h

Inappropriate use of technologies critical for delivering

products and services

h

Security of data, programming and information

h

Inadequate procurement/sourcing, supply chain, logistics

and delivery strategies and processes (physical)

h

Natural or human-induced disaster (including terrorist

attacks)

h

Theft, piracy and sabotage

h

Power or water outages

Key focus areas

A key focus area in the 2018 financial year was to update the group’s risk classification and

framework. The risk function will be focused on setting and implementing a standard for an

objective-driven opportunity and risk framework with the aim to collect risk and opportunity linked

to the business for any given financial year. A risk register tool is to be implemented to facilitate

Review

(continued)