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MultiChoice South Africa Holdings Proprietary Limited
Integrated annual report 2018
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How we manage risks and maximise
opportunities linked to this capital
Combined assurance
h
Implementation, monitoring and creating awareness of accounting
policies, procedures and systems and to provide an appropriate internal
control environment
h
Reinforcement of the group code of business ethics and conduct
h
Strengthened governance structures
h
Focus on key business processes and monitor actions to reduce risks
h
Continued focus on reducing costs and improving process efficiencies
h
Cautious approach to large content investments
h
Termination of non-performing channels
h
Strengthening and expanding connected and online offerings and
expanding content offerings
h
Integration of Showmax
h
Continued focus on emerging technologies as well as innovation
h
Deploying video content on new platforms
h
Broadcasting quality assurance and monitoring of key equipment no
longer needed
h
Weekly load/stress tests of IT systems and integration of business
continuity plans and processes
h
Regular market reviews to monitor competitive environment and
implement plans to improve competitive advantage
h
Management
assurance
h
Revenue assurance
team
h
Risk and compliance
h
Internal audit
h
External audit
h
PwC risk and
advisory
h
Independent forensic
departments
h
PwC assurance
services
h
Managing consulting
by Accenture
h
Neotel Professional
Services
h
Implementation of business continuity and disaster recovery plans,
including content archiving, backup satellites and hot broadcasting
recovery site for minimal downtime when moving to the backup site
h
Business and resource planning, which includes information and
technology, external service-provider selection, contracting and
performance evaluations, and responsible scaling strategies
h
Adequate sourcing/licensing and timely contract renewals
h
Asset and business interruption insurance cover
h
Anti-piracy team tracks and prosecutes pirates; regular vulnerability
and security audits
h
Physical security (CCTV, access control)
h
Backup generators and backup water supply
h
External health and
safety experts
h
External providers of
health and safety
assessment services
h
Insurance
intermediary and
underwriters
h
Risk and compliance
h
Internal audit
h
Management
Risk management report
(continued)
the process which will drive management in a structured manner to ensure alignment with the
King IV
TM
principles. Other key focus areas for the risk function during this year are information
and technology (I&T) governance, health and safety, third-party governance and, in support of
business, the improvement of governance processes in functional areas.
Review
(continued)