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MultiChoice South Africa Holdings Proprietary Limited
Integrated annual report 2018
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How we manage risks and maximise
opportunities linked to this capital
Combined assurance
h
Strong long-term relationships with studios
h
Monitoring of controls around local production contracts
h
Negotiations for new content and renewal of content contracts are
focused on economic potential and the ability to attract new subscribers
h
Significant investment continues to be made in local content, thereby
developing and growing local talent and stimulating the local economy
h
Partnering with international players to produce local content to create
high-quality content and share the cost of production
h
General ethics initiatives and ensuring ethical business in relation to
services and products provided
h
Anti-bribery and anti-corruption initiatives
h
Customer satisfaction initiatives and monitoring
h
Customer privacy and data security
h
Corporate social initiative (CSI) programmes that are targeted, focused
and linked to a set business strategy
h
Managing stakeholder relationships and responding to legitimate and
reasonable issues raised by major stakeholders
h
PwC tax advisory
h
Deloitte tax advisory
h
Internal audit
h
Management
h
Risk and compliance
h
Management’s
assurance based on
various tools deployed
h
EmpowerLogic for
annual ratings
h
External audit
h
External legal counsel
h
Energy efficiency and saving measures in relation to, for example,
electricity, air-conditioning, heating, ventilation or investing in ‘green’
infrastructure
h
Waste reduction in relation to, for example, recycle paper and ewaste,
reuse or refurbish equipment (eg decoders and modems) and the
responsible disposal of ewaste
h
Reducing water usage, and use of water recycling
h
Facilities function
(electricity and water)
h
Business continuity
teams
h
Management
h
Risk and compliance
Risk management report
(continued)
Review
(continued)