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MultiChoice South Africa Holdings Proprietary Limited
Integrated annual report 2018
Our stakeholders
(continued)
How do we engage with them?
Main issues raised by stakeholders
Material stakeholders
Employees
h
Workplace forums, employment equity committees
and trade union engagements (weekly, monthly,
quarterly or annually)
h
Further direct engagements with broader groups are
also held; eg Group Leadership Forum meets
bi-annually; State of the Station address hosted
bi-annually
h
Office Vibe live engagement tracking and anonymous
employee feedback
h
Culture Amp Engagement survey
h
Retrenchments
h
Union recognition
h
Salary and benefits negotiations
h
Employee enablement, development and
recognition
Shareholders
h
Shareholder meetings, including annual general
meetings
h
Annual reports/interim results/information
h
Communications/updates on website
h
Meetings/other interactions with shareholders and
shareholder representatives
h
Press releases
h
Other corporate documents (eg website question-
and-answers documents and other information
guides on website)
h
Share price and liquidity
h
Unlocking shareholder value and removal
of trading restrictions
h
Appropriateness and constitutionality of
current BBBEE arrangements
h
ANN7 contract and lobbying efforts
h
Personal information and identity theft
incidents
Media aimed at the
general public
h
Direct engagement through one-on-one interviews
and press conferences
h
Hosting relevant events and launches, including
media showcases
h
Sending press releases, editorials and general articles
h
Responding to media queries
h
Business media: MultiChoice’s relationship
with ANN7 and lobbying processes
h
Content media: shows on DStv, new
channels, ANN7 and bid for new news
channel, value of DStv, comparison to
other services like Netflix
h
Consumer media: related to consumer
issues eg price increase, billing issues,
value of DStv, comparison to other
services like Netflix
h
Technical media: continued support eg
Android TV boxes, DStv service offering,
comparison to other services
Review
(continued)