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MultiChoice South Africa Holdings Proprietary Limited
Integrated annual report 2018
Importance of this capital
to our business
Key risks linked to this capital
Social and relationship
h
The group is a proud contributor
to South Africa. We see beyond
business priorities and deliver value
to stakeholders by adding
economic value, enhancing our
employees’ lives and making a
lasting impact on communities.
All our initiatives are aimed at
delivering real benefits to
communities in which we operate
and with which we interact, while
being mindful of our planet’s
sustainability. The nature of our
operations means we connect with
people from all walks of life and our
involvement goes beyond our core
business
h
Non-renewal of key content rights
or the breakdown of relationships with suppliers,
both international and local, may reduce the attractiveness
of our offering to existing and potential customers
h
Relationship complications will potentially increase cost
of content, putting pressure on profits
h
Reputational and financial risk where local productions
are not effectively managed
h
Reduced subscription and advertising income
h
Unethical behaviour
h
Unsatisfied customers
h
Data security breaches
h
Not developing communities within which the business
operates may affect the sustainability of the business
h
Not knowing or understanding the lawful and reasonable
needs, interests and expectations of the business’s
major stakeholders
Natural
h
We rely on continued electricity
usage, together with other fuels
consumed (like diesel generators
for irregular electricity usage). We
also have many employees and
water usage and waste removal
are important
h
Increased costs of water and electricity
h
Water scarcity in some regions seriously affect productivity
and workplace attendance and may lead to health risks and
conflicts
h
Increased compliance costs (eg to reduce emissions) or
new regulations or licence fees (eg higher charges for waste
disposal)
h
Local communities may experience reduced access to,
or availability of services
Risk management report
(continued)
Review
(continued)