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MultiChoice South Africa Holdings Proprietary Limited

Integrated annual report 2018

27

How we manage risks and maximise

opportunities linked to this capital

Combined assurance

h

Adequately protecting our business’s IP rights against infringement by:

registering all materially important IP rights in key territories

using terms and conditions that properly address issues such as IP

ownership, data usage rights, intermediary liability, third-party rights,

and confidentiality

utilising monitoring services to detect and eliminate infringement

use of encryption/decryption technology for digital content

anti-piracy teams, and

ensuring that business takes all reasonable steps to avoid knowingly

infringing upon the IP rights of third parties

h

Sporting rights are reviewed regularly

h

Strong long-term relationships with content providers

h

Monitoring of controls around local productions

h

Developing, attracting and growing local talent

h

Development of strategically important IP assets

h

Developing relationships to grow intellectual capital, for example

relationships with universities, ‘think tanks’ and other sources of future

intellectual capital

h

Research and development spend strategies linked to value creation

h

Management

assurance

h

Internal audit

h

External legal counsel

h

Internal production

accountants

h

Talent and high-performer programmes, with a dedicated talent

acquisition team, reward programmes and employee referral programmes

h

Learning and development programmes, coaching programmes

(internally and externally) succession planning including active monitoring

and management of key talent, and continuous performance and

development discussions

h

Clearly aligned human resources (HR) policies that support legislative

requirements, environmental trends and strategic objectives of the group

h

Various employee wellbeing initiatives and staff engagement activities

h

Line managers

h

HR team

h

Talent and acquisition

teams

h

EmpowerLogic

verification

h

Engagement surveys

h

Workplace forum

h

Section 16(1) and

section 16(2)

appointees

h

Health and safety

representatives

h

Health and safety

audits

Risk management report

(continued)

Review

(continued)