Glossary
AGM
annual general meeting
AI
artificial intelligence
ARPU
average revenue per user
B2B
business to business
BBBEE
broad-based black economic empowerment
CEO
chief executive officer
CFO
chief financial officer
Companies Act
Companies Act, 71 of 2008, as amended
CSAT
customer satisfaction score
CSI
corporate social investment
DTH
direct to home (television)
DTT
digital terrestrial television
ESG
environmental, social and governance
EY
Ernst & Young
FIRS
Federal Inland Revenue Service
FTA
free to air (television)
FY22
the financial year from 1 April 2021 to 31 March 2022
FY22
the financial year from 1 April 2022 to 31 March 2023
GDP
gross domestic product
GDPR
General Data Protection Regulation
ICASA
Independent Communications Authority of South Africa
ICT
information and communications technology
IT
Information technology
I&T
Information and Technology
JSE
Johannesburg Stock Exchange (as distinct from the JSE Limited)
King IV
King Report on Corporate Governance™ for South Africa, 2016
LED
light-emitting diode
MOI
memorandum of incorporation
MTF
MultiChoice Talent Factory
MultiChoice South Africa
MultiChoice South Africa Holdings Proprietary Limited and its subsidiaries
MultiChoice,
the MultiChoice Group
or the group
MultiChoice Group Limited and its subsidiaries
Naspers
Naspers Group Limited
OTT
over the top (video media services)
Phuthuma Nathi
Phuthuma Nathi Investments (RF) Limited (MultiChoice SA's BBBEE share scheme)
POPIA
Protection of Personal Information Act No 4 of 2013
PwC
PricewaterhouseCoopers Inc
SENS
Stock Exchange News Service
SVOD
subscription video on demand
TV
television
Ultra-HD
Ultra-high definition (technically different from, but conflated with 4K)
UI and UX
user interface and user experience
US
United States
USSD
unstructured supplementary service data
USD
United States dollar
VAT
Value Added Tax
VOD
video on demand
YES
Youth Employment Services
YoY
year on year
ZAR
South African rand